Help Center

Your one stop shop for streaming seamlessly.

Set up your account with ease

Initial setup with Bluetooth speakers

This video provides a step-by-step guide on pairing your Bluetooth speakers and optimizing your device’s audio output to enjoy a seamless listening experience.

More information here.

Initial setup with hard wired speakers

Experience crystal-clear audio with a wired connection. Learn how to connect your speakers and optimize your device’s audio output for the best sound quality. 

More information here.

Initial setup for Airplay connected speakers

Learn how to connect your Apple device to AirPlay speakers and optimize your device’s audio output for a seamless listening experience.

More information here.

Seamless streaming from a mobile device

If you are streaming from a mobile device, learn how to optimize your device’s settings for a uninterrupted streaming experience.

More information here.

Customize your streaming experience

Advanced Features

To unlock The Stream’s full potential learn how to use the advanced features. ———————————————

More information here.

Adding users & locations

A guide to adding new users to your account and managing multiple zones and locations.

More information here.

Get creative

Discover how to create your own playlists suited to your client needs.———————————————

More information here.

We are here to help

DIY Support

Find quick fixes and solutions to common questions here. Myndguide our 24/7 digital assistant is available the the bottom right of the FAQ’s to help with more complex queries.

We are here to help

Our team are happy to assist you. Click here to send a message or here to book a call.

Ideas and feedback

We love to hear from our users, so if you have an idea or some feedback please share it here.